SHIPPING

$9 Flat rate shipping for registered post Australia wide

$15 Express post shipping Australia wide

All shipments are subject to availability. Standard orders placed Monday through Friday (excluding public holidays) will be processed and shipped within two business days, unless the products are on 'pre-order' status.

Express delivery is generally 1-2 business days from the date of dispatch for all metropolitan areas and 2-5 days for outer suburbs. 

Parcels are shipped via Australia Post. You will be issued with a tracking number via email at the time of shipment in order to determine its location.

We wil redeliver, replace or refund a parcel that is incorrectly addressed by us, but do not take responsibility for delivery addresses that are incorrectly provided or insufficient.  Please note that packages cannot be re-routed to another address once it has been sent. For this reason please make sure that your delivery address is 100% accurate when placing your order. If no one is present at the address given at the time of delivery sometimes your package will be rerouted to your nearest Australia Post outlet for pickup.

All shipping is at the customers risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.

HELP?

We love hearing from our valued customers. Please feel free to contact us via email - info@dotandpop.com.au